Digital Skills & Enterprise

What we offered:

  • IT literacy (basic computer skills)
  • Using email, smartphones, and online services
  • Job search and CV development
  • Introduction to enterprise/entrepreneurship
  • One-to-one digital support

What Learners Will Learn:

1. IT Literacy (Basic Computer Skills)

Learners gain foundational skills to help them use computers confidently in daily life.

Topics include:

  • Turning a computer on/off, navigating the desktop & files
  • Using a mouse, keyboard, and basic shortcuts
  • Understanding browsers (Chrome, Edge), tabs & safe browsing
  • How to create, save, and organise documents
  • Introduction to Word, Excel, and PowerPoint
  • How to use USBs, WiFi, printers, and settings
  • Basic online safety & avoiding scams

2. Using Email, Smartphones, and Online Services

Practical digital communication for everyday life in the UK. Learners will explore:

  • Setting up and managing an email account (Gmail/Outlook) Sending, receiving, attaching documents
  • Using email safely (spam, phishing, password safety)
  • Smartphone basics (Android/iPhone) — calls, messages, apps
  • Installing apps like banking, NHS, and Google Maps
  • Accessing online government services (GOV.UK, Universal Credit)
  • Booking appointments online (GP, school, council)
  • Using Zoom/Teams for online meetings

3. Job Search and CV Development

Skills for finding employment and presenting qualifications. Topics include:

  • How to search for jobs using Indeed, LinkedIn, and Reed
  • Understanding job descriptions & required skills
  • Creating a professional CV
  • Writing strong personal statements
  • How to complete online job applications
  • Preparing for interviews (online & in‑person)
  • Understanding workplace expectations in the UK Creating a simple cover letter

4. Introduction to Enterprise / Entrepreneurship

Supporting learners who may want to start their own small business. Learners will cover:

  • What a small business is & types of enterprises
  • How to plan a business idea (simple business plan)
  • Marketing basics: customers, promotion, social media
  • Basic budgeting & managing simple finances
  • Understanding UK business regulations
  • How to register a small business
  • Introduction to funding & support options
  • Confidence‑building for new entrepreneurs
  • (Your Digital Enterprise Course meetings also cover planning, organising, communications, publicity, finance management, and bidding for contracts — this aligns well with your entrepreneurship content.) [Digital Enterprise Course | Meeting]

5. One‑to‑One Digital Support

Personalised help for learners who need extra support. This includes:

  • Help using their own phone, laptop or tablet
  • Support with completing online forms (housing, benefits, school forms) Assistance creating accounts (email, government services, banking)
  • Troubleshooting device issues
  • Guided practice in any area they find difficult
  • Tailored digital coaching at their own pace